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Technical Support

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Author Topic: new out of the box talking ben doesn't work  (Read 1220 times)

Offline tinman24611

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  • Posts: 1
  • tabeo owner: Yes
new out of the box talking ben doesn't work
« on: December 24, 2012, 05:42:56 PM »
every time i tried to run talking ben i get an error saying:

"there is not enough free space on your SD card. you need 262 MB during installation."

i have a 16 GB SD card, brand new in place. the tabeo recognizes and reports plenty of space.

i have force quit the app. moved it back and forth from card to tab and still get the same error message.

any ideas?

i have considered uninstall/reinstall but i do not want to have to pay for a new version from the app store for a version that should have worked from the beginning.

Offline bwiz2k3

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  • Posts: 1
  • tabeo owner: Yes
Re: new out of the box talking ben doesn't work
« Reply #1 on: February 07, 2013, 01:55:57 PM »
Hi,

Ran into this issue with a number of the "talking" pre-installed apps.

The issue is that they leave a large 'install' file in the memory after you have started up for the first time.  That means there is not enough internal memory to download what the talking apps require.

I contact Tabeo support and they advised that the install file can be removed to free up space.

I made sure to copy it to a computer in case I needed it again in the future.

See here for more info:

http://www.toysrus.com/shop/index.jsp?categoryId=13311971

Click on "How do I optimize storage space on my Tabeo?"

 

 

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